GOT QUESTIONS? WE’VE GOT ANSWERS.

BEFORE YOU CONTACT US

You may find a quick answer in one of our resource pages:

Store Policy — Returns, exchanges, shipping, and damaged item claims
Warranty — Coverage details and how to submit a claim
Rod Handling Guidelines — Care and handling tips
Dealer Locator — Find an authorized dealer near you

We do not provide guide spacing charts or rod building charts.

WHOLESALE INQUIRIES

Interested in partnering with us? If you have a fishing tackle or rod building business certificate, we'd love to hear from you. Reach out to info@blackholeusa.com with your business details and certificate information, and we'll connect with you soon.

International Orders

International orders require advance coordination. Email your order list and shipping address (including postal code) to info@blackholeusa.com before placing your order.

Got questions or comments? Use the form below to contact us.

OFFICE HOURS

MONDAY TO FIRDAY: 10AM ~ 7PM

Ready to visit? Contact us to schedule your appointment.

STORE VISIT BY APPOINTMENT ONLY

560 Sylvan Ave. Ste #1124
Englewood Cliffs, NJ 07632

Tel: 201-568-7617
Email: info@blackholeusa.com

We respond to all inquiries within 1 business day.